Important Information

PPO Plan members of UEBT & UFCW Northern CA & Drug Employers H&W Trust Fund Click Here to order replacement Blue Shield ID cards.
Minimum System Requirements
Disease Management - Click Here for additional information on the Disease Management Program (UEBT participants)

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Claims Information

Claims

Claims Department Claims are processed in both the Concord and Roseville offices.

The Trust Fund Office and the benefit funds we administer are required under the Federal Health Insurance Portability and Accountability Act of 1996, known as HIPAA, to take reasonable steps to ensure the privacy of your individually identifiable health information. Each claim is processed in a secure environment to protect the confidentiality of the information for you and your family members.

How to Access your Claims Information Online

Types of Claims

The following types of claims are processed at the Trust Fund Office:

Medical PPO

Sick Leave

Open Indemnity Dental

Premier Access Dental PPO

If you have a question regarding the status of a claim or how a claim was paid please login to the Trust Fund site, select Questions under the About Us tab and send us an email. A Health and Welfare representative will assist you in resolving your issue within four business days.