Claims are processed in both the Concord and Roseville offices.
The Trust Fund Office and the benefit funds we administer are required under the Federal Health Insurance Portability and
Accountability Act of 1996, known as HIPAA, to take reasonable steps to ensure the privacy of
your individually identifiable health information. Each claim is processed in a secure environment
to protect the confidentiality of the information for you and your family members.
How to Access your Claims Information Online
Types of Claims
The following types of claims are processed at the Trust Fund Office:
- Medical PPO
- Sick Leave
- Open Indemnity Dental
- Premier Access Dental PPO
If you have a question regarding the status of a claim or how a claim was paid please login to the Trust Fund site, select Questions under the About Us tab and send us an email. A Health and Welfare representative will assist you in resolving your issue within four business days.